Optimising Audience Engagement with Data-Driven Marketing Strategies in Nigeria

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Morah Doris Ngozi
George Nathan Brown

Abstract

This research investigated the prospects of data-driven marketing solutions in enhancing audience engagement in Nigeria. Our interest is in knowing how advanced analytics methods can offer deeper insights into consumer demographics, interests, and behaviour so that marketers can shape their campaigns based on a specific target audience. With a mixed-methods design combining interviews with social media and website analytics, we investigated the impact of data-driven strategies such as real-time audience segmentation, predictive analytics, and tailored content delivery. Our findings show that data analytics is central to gaining audience attention and communicating in a relevant manner, which ultimately leads to more effective marketing communication. However, the study also revealed fundamental challenges that prevent the full use of data-driven marketing strategies in Nigeria, including data quality problems, privacy concerns, and technological infrastructure limitations. The study raised key questions about dominant audience engagement practice and the specific challenges of leveraging data analytics in the Nigerian market. Based on the findings, the study recommended that businesses should invest heavily in data analytics software and employee training to gain a deeper insight into their audience's interests and streamline their marketing efforts. Doing this will allow them to make the most of data-driven marketing and enjoy the advantages of more targeted and compelling campaigns.

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Optimising Audience Engagement with Data-Driven Marketing Strategies in Nigeria. (2025). Taraba State University Journal of Communication and Media Studies, 5(1), 126-137. https://tsujcms.org.ng/index.php/home/article/view/45

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